Password Reset

Knowledge Base

Password Reset

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Forgot password is a way to reset/change your password if you are unable to access your account. 

  1. From the login page, click ‘Forgot Password’.
    screenshot of the forgot password text
  2. Enter your account email address.
  3. Click ‘Reset Password’.
    screenshot of the email field and the reset password button
  4. An email will be sent to your inbox. Click ‘Reset Password‘.

The link to reset your password expires in 15 minutes after which time you will have to request another password reset.

If you do not receive an email, please check your junk/spam folder.

5. Enter a new valid password and click ‘Change Password‘.

Related Information:

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