Knowledge Base

Custom Fields

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This add-on is available to be purchased in all paid plans, but it must be enabled to start using within your organization. The organization owner or an administrator with elevated permissions are the only ones who can enable an add-on for the entire organization.

Add a new custom field

The first thing you have to do to have a custom field on your board is to add a new custom field for your organization. After that, you can start adding custom fields to your board.

  1. Click the Account icon in the top/right navigation, which is shown as either your chosen avatar or initials of your name on a light grey icon.
  1. From the Account menu, click on the Organization menu item, this will open the Account area and default to the Overview section.
  2. From the Account left navigation, click the Custom Fields section.
Add a Custom Field
  1. Click the ‘Add Custom Field’ button.
  2. Depending on your needs, select from the available custom field types.
    • Date – track a date value
    • Email – store an email address
    • Members – select a specific member of the board
    • Multi-Select – track a preset list of values and let users select a single or multiple values
    • Number – track a number value with the option to set a symbol or format
    • Phone – store a phone number Rating – select a rating using a vast list of emojis
    • Single-Select – select a single value from a preset list of your choosing
    • Text – store a text value using a free text field
    • Toggle – set a two-state value like on/off or yes/no
    • URL – store a URL
Cards - Custom Fields - types of custom fields
  1. When adding a new custom field of type Date, Email, Members, Number, Phone, Text, Toggle, and URL, simply add ‘Custom Field Title’ and ‘Description’ then hit the ‘Save’ button.
Cards - Custom Fields - adding title and description
  1. When adding a new Multi-Select or Single-Select custom field type, you also need to add a list of ‘Choices’ to appear in the option. Press enter/return to add a new value in the Choices, then hit the ‘Save’ button when you’re done.
  1. When adding a Rating custom field type, in addition to the Custom Field Title and Description, you will also have to define the Scale and the Symbol of the rating. Click the ‘Save’ button once you’re done.
Cards - Custom Fields - rating custom field

Enable/Disable Custom Field

Once you have completed creating the custom fields at the organization level, an administrator will have to go to each board to enable or display custom fields on specific boards.

  1. Click the Settings icon at the top right corner, then click ‘Board Settings’.
Cards - Custom Fields - board settings
  1. On the board settings, go to the ‘Custom Fields’ section.
Cards - Custom Fields - enabling custom fields
  1. Toggle the button on the left to enable the custom fields and check the box to show the custom fields on the board. Once enabled, the board members can fill in the custom fields with data.


The Department custom field is active and shown on the board while the MVP custom field is active but not shown on the board.

Cards - Custom Fields - example 1

When you view your card from the board with those set of custom fields, Department data will be visible but not the MVP data.

Only when you open the card, will you be able to see the ‘MVP’ custom field data.

Cards - Custom Fields - example 1 MVP visible on card

New card on a board with custom fields enabled

Once the custom fields are enabled, new cards will automatically have the custom fields which board members can fill in with data.

New card on a board with custom fields enabled Once the custom fields are enabled, new cards will automatically have the custom fields which board members can fill in with data.

Filter your board with custom fields

  1. To filter your board using the custom fields, navigate to the ‘Filter’ icon at the top right corner.
  2. Toggle to ‘Filters On’.
  1. Expand the custom fields and enter the data that you want to filter.
Cards - Custom Fields - enter filtering data
  1. To remove the filter, click the ‘Clear’ button next to the custom field.

Custom Fields and Roles

Once a custom field has been created and assigned to a board, all members of the board can see the new custom field.

    • Organization Owners can purchase/cancel the custom field add-on, as well as set up and manage all custom fields across the organization. Only the organization owner or a member with delegated permission to manage add-ons can create, edit or delete a custom field for the organization.
    • Administrators can choose to “Enable on Board” a custom field so that it becomes available to all members of a specific board. They can also decide to “Show on Card on Board” so that the custom fields are visible on the board without opening a card.
    • Collaborators can view and edit the value of a custom field.
    • Subscribers can only view a custom field.

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