Why Customer Service Experience is Vital in Boosting Customer Satisfaction
Customer service is important for your brand in the digital era. It can either help or damage your brand. While a simple gesture of replacing a product or a prompt refund with a nice note can quickly get you visibility and more orders, one bad customer interaction can also
How to Calculate Cost of Delay in Projects
In the course of their daily activities, Agile project managers very often need to decide whether a project feature should be implemented earlier than others or even which project should be given preference among many distinct ones required by a business. In these challenge moments, it is important to
How to Apply the Six Scrum Principles in Your Organization
Scrum is one of the most popular Agile project management frameworks. It helps organize software development teams, as well as teams in other industries in project preparation, planning, and delivery. Scrum adopts a lot of Agile principles that help teams stay organized and efficient in their product and service
Maximizing Vehicle Utilization with Kanban for Fleet Management
Fleet management is a delicate process that can determine the efficiency of your entire enterprise. It determines how efficient your delivery system is, directly affecting customer satisfaction. It also affects how much gas your vehicles burn, how much money you spend on repairs and maintenance, and even how reliable
Getting to Know the Four Agile Events from the Scrum Method
Agile methodology is one of the widely popular systems for software developers. Over the last few years, the methodology has spread across other computing fields as well as project and product management. One of the key reasons for the rapid advancement of the Agile methodology is the constant need
The Importance of Setting Realistic Deadlines and Expectations for Task Completion
Deadlines directly impact your future plan and strategies as they allow efficient time management and keep your business or company running smoothly. They ensure everyone works harmoniously to complete a specific task or achieve a particular goal. However, there’s a thin line between setting realistic deadlines and unrealistic expectations.
