Productivity

5 Causes of Absenteeism at Work and How to Mitigate Them

By |January 29th, 2025|

Lost productivity is among the most unpredictable and detrimental of business expenses. Absenteeism is one of its biggest contributing factors. Worse still, it can be symptomatic of deeper-rooted problems. So, let’s look at some of the major causes of absenteeism and what you can do to tackle them. What

How to Manage Outsourced Software Development Projects with Kanban

By |January 9th, 2025|

For companies that do not have internal IT resources but want to serve changing market needs, outsourcing software development projects is the only solution. While some are up for partnering with the external vendor, others may feel stressed about it. After all, entrusting product development to another company is

How to Optimize Project Workflow with a Cloud-First Strategy

By |December 19th, 2024|

For any business to optimize project workflow, a cloud-first strategy is ideal to benefit from the flexibility, scalability, cost-efficiency, and accessibility that cloud services offer. These tools enable remote data access, seamless collaboration, and resource scaling based on demand. Implementing a cloud-first workflow involves a few key steps that

How Kanban Can Help Solve Common Call Center Management Challenges

By |December 6th, 2024|

The competitive nature of call centers requires efficient operations to be made successful. However, the constant influx of calls and the requirement to deliver quality calls can overwhelm both management and agents. A structured system, like Kanban, can greatly bring a controlled system of order to chaos, ensuring orderly,

Strategic vs. Tactical Planning: Understanding the Differences

By |November 14th, 2024|

Strategy and tactics apply to a range of topics, from sports to business.  You often see the terms thrown around in business articles. Sometimes, they’re even interchanged. However, they are distinctly different.  In this article, we aim to dispel any misinterpretations about strategy vs tactics. We’ll explain how both