How to Optimize Project Workflow with a Cloud-First Strategy
For any business to optimize project workflow, a cloud-first strategy is ideal to benefit from the flexibility, scalability, cost-efficiency, and accessibility that cloud services offer. These tools enable remote data access, seamless collaboration, and resource scaling based on demand. Implementing a cloud-first workflow involves a few key steps that
How Kanban Can Help Solve Common Call Center Management Challenges
The competitive nature of call centers requires efficient operations to be made successful. However, the constant influx of calls and the requirement to deliver quality calls can overwhelm both management and agents. A structured system, like Kanban, can greatly bring a controlled system of order to chaos, ensuring orderly,
Strategic vs. Tactical Planning: Understanding the Differences
Strategy and tactics apply to a range of topics, from sports to business. You often see the terms thrown around in business articles. Sometimes, they’re even interchanged. However, they are distinctly different. In this article, we aim to dispel any misinterpretations about strategy vs tactics. We’ll explain how both
10 Team Productivity Metrics to Stay Aligned with Project Goals
Goals are great. Whether your favorite football team scores or you hit a fitness goal, they’re a reason to celebrate. Goals are a great way to drive focus and results. Knowing what you want to achieve is key to making things happen, but it’s not a simple case of
How to Integrate Performance Coaching for Effective Time Management
How many times has your team missed a deadline? Are there any bottlenecks hampering efficiency? Do you think your remote employees have the potential to be more productive? Then it could be time for some performance coaching to improve their time management. Time is a precious resource for most
Beyond the Basics: Unpacking Six Core Kanban Practices
"Kanban is easier than Scrum. If we are having trouble with doing Scrum, why not try Kanban?" If I had five bucks each time I heard this in my career, I would probably retire by now. What is the source of this misconception? If I had to bet, it's
