Agile vs. Business Agility: Lessons from Klaus Leopold’s Rethinking Agile
In Rethinking Agile, Klaus Leopold takes a bold and refreshing look at Agile methodologies, questioning their ability to truly deliver business agility. He argues that while Agile practices often aim to boost team efficiency and delivery, they frequently miss a key element: the broader organizational context required for real
How Kanban Can Help Solve Common Call Center Management Challenges
The competitive nature of call centers requires efficient operations to be made successful. However, the constant influx of calls and the requirement to deliver quality calls can overwhelm both management and agents. A structured system, like Kanban, can greatly bring a controlled system of order to chaos, ensuring orderly,
What is Agile Operations and How to Implement it in Your Business?
Today’s business landscape moves fast, and it demands you keep pace. Evolving technology, rapidly moving market trends, and increased consumer demands force businesses to acclimate over and over again to change. Traditional operations are holding us back as they often rely on top-down decision-making that can slow down innovation
What is an Agile Workflow and How to Build One
If you’ve ever been involved in project management, you likely recognize just how difficult it is to keep track of all the moving parts. Even more difficult is being able to continuously adapt and improve your processes to facilitate greater efficiency and better outcomes. While traditional linear workflows are
Leveraging the Portfolio Kanban System for Organizational Alignment and Efficiency
Achieving organizational alignment and efficiency is a common challenge that many businesses face today. The Portfolio Kanban system emerges as a powerful solution to bridge the gap between strategic objectives and day-to-day operations. This article delves into the key benefits of implementing Portfolio Kanban, highlighting its impact on visibility,
How to Assemble and Lead a Project Management Team (Key Roles, Tips, and Strategies)
A good team that works well together has the right skills and is committed to the same goal can achieve great things. On the other hand, if your team is disjointed or there are notable skill gaps, it can feel like wading through thick mud trying to get the
