We accept payments via PayPal, Apple Pay (Safari only), Google Pay (Chrome only), and most Credit Cards from around the world, including Mastercard, Visa, Maestro, American Express, Discover, Diners Club, JCB, UnionPay, and Mada. For customers on a yearly Portfolio plan requesting payment by invoices, we also provide payment through ACH and Wire Transfers.

Yes, you can change your plan at any time. Changes also include switching the billing cycles between monthly and yearly, with a 20% discount on yearly plans. When switching from yearly to monthly, we will credit the amount you already paid for your annual plan towards your upcoming payments for your monthly plan. Once the credit left is below your monthly payment, you will be charged for only that balance needed to cover that monthly payment.

Yes. If you are in the education sector, we are always open to discuss ways to help you leverage Kanban Zone. Simply contact us to discuss your needs. We also invest in communities around the world to help nonprofits or other groups with a positive mission through our Community Outreach program.

At the end of your free trial, you will not be automatically charged since we do not collect payment details initially. You will receive an email from our support team outlining your upgrade options to continue service without interruption. If you decide not to upgrade, your account will enter a 30-day read-only phase, allowing you access to view your data. Before the expiration of this read-only period, we will notify you again to ensure you have ample time to upgrade or opt to have your data deleted. For immediate data deletion requests, please contact us directly.

We do not provide any personal data to third parties nor is this data being used in any other way, except as necessary to provide this service. Kanban Zone is hosted on a modern, reliable and scalable infrastructure with a multi-layered security implemented. Unauthorized access to any customer data is prevented by encryption, segregation and implementation of standardized security protocols and best practices. Additionally, the application is hosted for high-availability and disaster recovery that ensures maximum up-time and no data loss even in the event of an accident. Learn more about our security and operations.

When starting your free trial, you will learn how to use Kanban Zone with our tutorial template and email educational series. We also provide “How To” videos and detailed step-by-step articles in our knowledge base. Lastly, our customer support is always ready to help, and you can also leverage our professional services, which are included in every plan. Every aspect of Kanban Zone is geared to drive positive behaviors to help you and your team continuously improve.