De-Escalating Conflict at Work
We’ve all had our fair share of conflict at work. It could be a frustrated client, an argument with a colleague, saying “no” to a stakeholder request, or dealing with organizational restructuring. Conflicts can arise from anything. We might be tempted to sleep on it and let things pass.
The Importance of Constructive Feedback for Personal & Professional Development
Feedback is important in both personal and professional development. When given or received properly, it becomes the catalyst for change and the point of reference for improvement. But there can be times when feedback may be interpreted as criticism. This is why it must be provided constructively. Otherwise, the
The Importance of Team Trust in the Workplace
Professional relationships, just like all other relationships in the world, are based on mutual trust. To quote Brian Tracy “The glue that holds all relationships together — including the relationship between the leader and the led — is trust, and trust is based on integrity.” Lack of trust and too
Managing Change by Focusing on People
Introducing new methods, policies or practices into an organization often revolves around productivity and profit. And no matter how well you plan, adopting new thinking and new processes can be difficult and stressful. Especially due to the most common obstacle – people’s resistance to change. Because in truth, managing
Who Made that Decision? End Employee Blame Games with Lean Decision-Making
Every employee in an organization is met with decisions, not just those in management or leadership positions. If decisions have to go through a hierarchy of approval, you can just imagine how long it would take to resolve problems. What if there’s little to no time to waste? What
