The SWAY System involves the following steps: Initial Consultation: It starts with a conversation about your specific situation. During this initial call, we'll work together to identify the main challenges you want to solve within a 4-week time frame. Assessment: After identifying your challenges, we'll conduct a comprehensive assessment to deeply understand your organization's current state and needs. Implementation Plan: Based on our assessment, we'll create a tailored 4-week SWAY implementation plan to address your specific challenges and goals. Ongoing Support: Throughout the
The SWAY System is a modern management approach that swiftly addresses critical business challenges, including declining revenue, organizational silos, poor communication, low customer satisfaction, and high employee turnover. It offers a rapid and cost-effective path to achieving Business Agility. Founded by Marina Alex in 2019, SWAY has gained rapid popularity across 21 countries and earned trust in 34 diverse industries. The SWAY System aligns departments toward common goals and customer-centricity through principles such as servant leadership, cross-functional teams, special meetings, and visualization.
Since we do not require any payment during your free trial, you will not get charged when your trial ends. Our support team will email you before your trial expires to let you know about your options to upgrade to the most cost-effective plan. Once your free trial ends, your plan will become read-only for 30 days so you can still access your data while you are considering your upgrade options. Our support team will email you just before you reach that read-only period
Yes, you can change your plan at any time. Changes also include switching the billing cycles between monthly and yearly with a 20% discount on yearly plans.
We accept payments via PayPal, as well as most Credit Cards from around the world using the following payment networks: Visa, Mastercard, American Express, Discover, Maestro, Diners Club, JCB, UnionPay, and Mada. For customers on our Enterprise plan, we also provide payment through ACH on yearly invoices.
Our services can be delivered online or in person. We have found that the level & quality of engagement and participation is quite comparable. However, services that can be provided virtually are much more cost effective. It eliminates the time and cost of travel, which would be billed to customers, and increases the amount of time a coach is available to work directly with a customer. For example, when coaching virtually we can quickly schedule or join a session with little lead time. This
Our rates are based on the type of services and the level of seniority of the assigned coach. Since professional services are customized for each customer, we provide the flexibility of working from a set of billable hours or a monthly retainer model. Once we confirm the ideal program for our customers, we provide a Statement of Work (SOW) and track all deliverables in Kanban Zone. For Kanban Zone enterprise customers (200+ licenses), professional services and software subscriptions can be combined in a custom
Yes. The level of free coaching provided is determined by your software subscription. Also, our support team is always ready to help and can request a coach to work directly with our customers when needed. You may also submit a request to our support team to work with a coach.
No. We always use our Kanban Zone software to track and deliver our services. However, some customers may already have multiple tools in place and only need us to coach and train them using their current platform. Although we strongly believe that Kanban Zone is the ideal software, we focus on the mutually agreed goals of the engagement. Switching to Kanban Zone may or may not be part of the solution. If not, then we ensure that the customer has the resources to implement
There are a couple of ways of getting started with Kanban Zone for free, with no credit card. 1. Start a Free Trial Sign up for our free trial for 30 days with access to all features. You will also benefit from receiving our Kanban educational series by email and full customer support, so that you can make the most of your free trial. 2. Get invited If someone else already has a plan on Kanban Zone, then you can get invited to collaborate on