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What happens when the trial ends?

Since we do not require any payment during your free trial, you will not get charged when your trial ends. Our support team will email you before your trial expires to let you know about your options to upgrade to the most cost-effective plan. Once your free trial ends, your plan will become read-only for 30 days so you can still access your data while you are considering your upgrade options. Our support team will email you just before you reach that read-only period

By |2022-11-23T19:14:42-07:00November 23rd, 2022||

Can I change plans at any time?

Yes, you can change your plan at any time. To change it, click on Organization Settings > Plan & Billing > Edit Plan and choose the plan that best suits your team’s needs. Changes also include switching the billing cycles between monthly and yearly with a 20% discount on yearly plans.

By |2022-11-23T18:59:36-07:00November 23rd, 2022||

What are the modes of payment that you accept?

We accept payments via PayPal, as well as most Credit Cards from around the world using the following payment networks: Visa, Mastercard, American Express, Discover, Maestro, Diners Club, JCB, UnionPay, and Mada. For customers on our Enterprise plan, we also provide payment through ACH on yearly invoices.

By |2022-11-23T18:51:50-07:00November 23rd, 2022||

Do you only provide services online or also in person?

Our services can be delivered online or in person. We have found that the level & quality of engagement and participation is quite comparable. However, services that can be provided virtually are much more cost effective. It eliminates the time and cost of travel, which would be billed to customers, and increases the amount of time a coach is available to work directly with a customer. For example, when coaching virtually we can quickly schedule or join a session with little lead time. This

By |2022-04-09T02:24:31-07:00March 23rd, 2022||

What is the cost of professional services?

Our rates are based on the type of services and the level of seniority of the assigned coach. Since professional services are customized for each customer, we provide the flexibility of working from a set of billable hours or a monthly retainer model. Once we confirm the ideal program for our customers, we provide a Statement of Work (SOW) and track all deliverables in Kanban Zone. For Kanban Zone enterprise customers (200+ licenses), professional services and software subscriptions can be combined in a custom

By |2022-04-09T02:24:52-07:00March 23rd, 2022||

Do you only provide professional services on your Kanban Zone software?

No. We always use our Kanban Zone software to track and deliver our services.  However, some customers may already have multiple tools in place and only  need us to coach and train them using their current platform. Although we strongly believe that Kanban Zone is the ideal software, we focus on the mutually agreed goals of the engagement. Switching to Kanban Zone may or may not be part of the solution. If not, then we ensure that the customer has the resources to implement

By |2022-04-09T02:25:19-07:00March 23rd, 2022||

Can I use Kanban Zone for free?

There are a couple of ways of getting started with Kanban Zone for free, with no credit card. 1. Start a Free Trial Sign up for our free trial for 30 days with access to all features. You will also benefit from receiving our Kanban educational series by email and full customer support, so that you can make the most of your free trial. 2. Get invited If someone else already has a plan on Kanban Zone, then you can get invited to collaborate on

By |2022-11-23T19:02:23-07:00March 23rd, 2022|

How easy is it to use Kanban Zone?

As soon as you create your account, you get to start using one of our Kanban board templates. We also provide “How To” videos and detailed step-by-step articles in our Knowledge Base. Lastly, you can leverage our team of Agile and Kanban coaches to help you set up your ideal Kanban system. Every aspect of Kanban Zone is geared to drive positive behaviors to help you and your team on the path of continuous improvement.

By |2022-11-23T19:04:03-07:00March 23rd, 2022||