Kanban Training

Get the foundational knowledge to be successful with Kanban and Agile.

Kanban Training2023-11-24T12:53:50-07:00

Our training services are designed to serve as a single course or a full curriculum to educate students of best practices and introduce specific methodologies. Our training format includes collaborative workshops and our coaches will create an environment to generate active participation from all participants.

Although our training sessions promote hands-on experience through exercises, we highly recommend including coaching in addition to training sessions to ensure that the learning truly sticks.

Below is our list of the most common training services we provide our customers. 


Instructor-led sessions that provide certification.

This credential is granted upon the completion of the Team Kanban Practitioner course. It is designed to introduce the principles of Kanban for a team to get started or for the complete team to get the appropriate exposure to be effective within a Kanban system. The TKP is not required for other credentials, however many people new to Kanban may find TKP to be the best entry point.

This credential is granted upon the completion of two classes. Kanban System Design, which teaches the basics of Kanban, flow, and how to design a Kanban system. Kanban Systems Improvement, which teaches how to evolve, improve, and scale a Kanban system. KMPs should be able to design a Kanban system and evolve and scale it beyond the team.

This credential is granted upon the completion of two courses, the Kanban Maturity Model and the Kanban Coaching Practices courses. In addition, the individual must have met the KMP Credential requirements. This credential demonstrates individuals understand the Kanban Maturity Model playbook to help evolve an organization to higher levels of maturity.

This high level of accreditation is granted based on a thorough review of each candidate. Candidates must complete the Change Leadership Masterclass in addition to meeting all the requirements of a KCP. They must complete a coaching journey essay and must pass a live review with peer AKCs. AKCs are recognized and endorsed by Kanban University as highly qualified to successfully coach change initiatives for improved service delivery using the Kanban approach.

This high level of accreditation is granted based on a thorough review of each candidate. Candidates must be Kanban Management Professionals, take the Kanban Train the Trainer course, and must demonstrate their ability to effectively train the materials for the TKP, KSD, and KSI courses. AKTs are accredited by Kanban University as being able to train the Kanban University curriculum.

Use the Systems Thinking Approach to Introducing Kanban (STATIK) to Design your Kanban System

  • Understand the basics, motivation, and benefits of The Kanban Method.
  • Experience flow in a simulation of a Kanban system.
  • Learn how to run the Kanban meetings to focus on the work and allow the team to organize around it.
  • Build and design a Kanban system using the STATIK approach.
  • Become faster and more responsive, with better risk management and governance.
  • Understand “Pull” systems and how they help reduce overburdening.
  • Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to make continuous improvements

Manage and evolve a Kanban initiative. Scale beyond the team level.

  •  Understand the basics, motivation, and benefits of evolutionary change.
  • Scale out your system in multiple directions – upstream, downstream, connected to other systems.
  • Learn how to run the Kanban cadences to manage and scale your system across your organization.
  • Understand the sources of delays, variability, and what you can do to effectively manage them.
  • Identify bottlenecks in a workflow and take actions to improve flow and reduce time to deliver or time to discover.
  • Learn how to utilize key metrics such as Lead Time, Run Charts, and Cumulative Flow Diagrams to guide your continuous improvement using evolutionary change.

  • Be able to determine the maturity level of an organization in terms of observable behaviors, management practices and business outcomes
  • Define the right approach to lead the organization to the next level
  • Determine and appropriately implement the Kanban practices that will help the organization deliver better on customer expectations and internal objectives


Instructor-led sessions focused on learning concepts and sharing experiences.

  • Explore the benefits of Agile and Lean
  • Define the role of a Leader within an Agile/Lean organization
  • Apply the right leadership styles based on the team’s maturity model
  • Set a vision and execute that vision using Kanban
  • Discover the origins of Agile
  • Understand the Agile Manifesto
  • Explore the benefits of Agile
  • Compare Agile methodologies (Kanban, Scrum, eXtreme Programming)
  • Learn the origins of Kanban and Lean Thinking
  • Leverage value stream mapping
  • Discover the Toyota Production System (TPS)
  • Understand the principles and properties of Kanban
  • Explore Kanban Metrics to track your results
  • Learn about Muda, Mura and Muri
  • Learn the origins of Scrum and XP
  • Discover the Scrum framework
  • Explore Scrum roles, events and artifacts
  • Learn about XP best practices
  • Understand Scrum velocity and burndown charts


Instructor-led session with exercises and simulations leveraging your environmental data.

  • Discover the Agile compass to navigate your organization
  • Connect team development and leadership style
  • Understand the cost of technical debt
  • Build an improvement backlog and Kanban board
  • Understand the principles and properties of Kanban
  • Design the ideal flow of work using our Agile Canvas
  • Create and connect multiple Kanban boards
  • Visualize work across your organization
  • Improve your intake process
  • Understand the principles and properties of Kanban
  • Build your own Kanban board
  • Visualize your flow of work
  • Set WIP limits
  • Make your process explicit
  • Leverage classes of services
  • Improve your intake process
  • Discover ways to visualize your product backlog
  • Learn how to write effective user stories
  • Understand how to write acceptance criteria
  • Explore Feature Driven Development (FDD)
  • Leverage Behavior Driven Development (BDD)

If you don’t see a training service that targets your specific needs, then we can customize a training solution to meet your needs..

Frequently Asked Questions

Do you only provide services online or also in person?2022-04-09T02:24:31-07:00

Our services can be delivered online or in person. We have found that the level & quality of engagement and participation is quite comparable. However, services that can be provided virtually are much more cost effective. It eliminates the time and cost of travel, which would be billed to customers, and increases the amount of time a coach is available to work directly with a customer. For example, when coaching virtually we can quickly schedule or join a session with little lead time. This permits us to be there when we are most needed, instead of just when we are physically there in person.

What is the cost of professional services?2022-04-09T02:24:52-07:00

Our rates are based on the type of services and the level of seniority of the assigned coach. Since professional services are customized for each customer, we provide the flexibility of working from a set of billable hours or a monthly retainer model. Once we confirm the ideal program for our customers, we provide a Statement of Work (SOW) and track all deliverables in Kanban Zone. For Kanban Zone enterprise customers (200+ licenses), professional services and software subscriptions can be combined in a custom plan.

Do you include free coaching with your Kanban Zone software?2022-04-09T02:25:06-07:00

Yes. The level of free coaching provided is determined by your software subscription. Also, our support team is always ready to help and can request a coach to work directly with our customers when needed. You may also submit a request to our support team to work with a coach.

Do you only provide professional services on your Kanban Zone software?2022-04-09T02:25:19-07:00

No. We always use our Kanban Zone software to track and deliver our services.  However, some customers may already have multiple tools in place and only  need us to coach and train them using their current platform. Although we strongly believe that Kanban Zone is the ideal software, we focus on the mutually agreed goals of the engagement. Switching to Kanban Zone may or may not be part of the solution. If not, then we ensure that the customer has the resources to implement what’s needed on their current platform and only use the Kanban Zone software to model the ideal solution.

Unleash the power of visual management!

Boost traceability, and collaboration across all organizational levels with Kanban Zone!

No credit card | No contract | No risk

Unleash the Power of Lean Visual Management!

Boost traceability, and collaboration across all organizational levels with Kanban Zone!

No credit card | No contract | No risk