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Kanban Tooling2022-03-25T21:33:48-07:00
tooling

Our tooling services are designed to simplify your initial onboarding to Kanban Zone or simply to expand your experience once you are using Kanban Zone by leveraging our APIs and Webhooks.

Start with scheduling an initial coaching call to let us know exactly what you need to accomplish, and we will provide the best solution for your needs.

Below is our list of the most common tooling services we provide our customers:

  • Initial Setup – For experienced Kanban professionals, our intuitive interface and knowledge base will help you get started. but we can also provide more expert assistance.. We can inspect your current process or help you improve these to ensure that you start with a strong foundation. We focus on streamlining the ideal workflow. Also, we believe that there is always a better way to continuously improve, so don’t be shy about seeking our assistance to get started.
  • Migration from another tool – If you are already using a tool and seek to migrate to Kanban Zone, then we can help you avoid common pitfalls and ensure that you have a smooth transition. We can help import your data as is or provide opportunities to improve without recreating a system that impedes you from delivering greater results. Our experts are here to help you save time and fully take advantage of Kanban Zone.
  • Integration with other tools – If you want to integrate Kanban Zone with other tools, then we have APIs and Webhooks to connect everything the way you need it. If you are a Zapier user, then we also have you covered. Bottom line, just let us know what you are seeking to achieve and our coaches will work with both your developers and ours to establish the most secure and easy to maintain integration.

If you don’t see a coaching service that targets your specific needs, then we simply discuss your needs to create a custom coaching solution.

Frequently Asked Questions

Do you only provide services online or also in person?2022-04-09T02:24:31-07:00

Our services can be delivered online or in person. We have found that the level & quality of engagement and participation is quite comparable. However, services that can be provided virtually are much more cost effective. It eliminates the time and cost of travel, which would be billed to customers, and increases the amount of time a coach is available to work directly with a customer. For example, when coaching virtually we can quickly schedule or join a session with little lead time. This permits us to be there when we are most needed, instead of just when we are physically there in person.

What is the cost of professional services?2022-04-09T02:24:52-07:00

Our rates are based on the type of services and the level of seniority of the assigned coach. Since professional services are customized for each customer, we provide the flexibility of working from a set of billable hours or a monthly retainer model. Once we confirm the ideal program for our customers, we provide a Statement of Work (SOW) and track all deliverables in Kanban Zone. For Kanban Zone enterprise customers (200+ licenses), professional services and software subscriptions can be combined in a custom plan.

Do you include free coaching with your Kanban Zone software?2022-04-09T02:25:06-07:00

Yes. The level of free coaching provided is determined by your software subscription. Also, our support team is always ready to help and can request a coach to work directly with our customers when needed. You may also submit a request to our support team to work with a coach.

Do you only provide professional services on your Kanban Zone software?2022-04-09T02:25:19-07:00

No. We always use our Kanban Zone software to track and deliver our services.  However, some customers may already have multiple tools in place and only  need us to coach and train them using their current platform. Although we strongly believe that Kanban Zone is the ideal software, we focus on the mutually agreed goals of the engagement. Switching to Kanban Zone may or may not be part of the solution. If not, then we ensure that the customer has the resources to implement what’s needed on their current platform and only use the Kanban Zone software to model the ideal solution.